FAQ
A quick reference for the most common hurdles
- What are the image specifications?
- How do I hard refresh my browser?
- How do I setup my DKIM/SPF Settings?
- I can't login to the App
- Where do I log in?
- Can Limelight create our own company specific templates?
- How do I reset my password?
- The updates I made on the project canvas are not visible on the app
- Do I need internet connection to use the App?
- Can we change templates once campaigns have been built?
- If I’ve already sent an invite email, how do I use that email again to send to a new list?
- Does Limelight scrub entries for duplicates?
- Can I make changes when the App is in use?
- Why haven't I received my email yet?
- I made changes to my project, how come I can't see them live?
- My canvas and app don't look the same