Limelight Platform Knowledge Base
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FAQ

A quick reference for the most common hurdles

  • What are the image specifications?
  • How do I hard refresh my browser?
  • I can't login to the App
  • How do I setup my DKIM/SPF Settings?
  • Where do I log in?
  • Can Limelight create our own company specific templates?
  • If I’ve already sent an invite email, how do I use that email again to send to a new email list?
  • The updates I made on the project canvas are not visible on the app
  • How do I reset my password?
  • Can I make changes when the App is in use?
  • Why haven't I received my email yet?
  • Does Limelight scrub entries for duplicates?
  • Do I need internet connection to use the App?
  • Can we change templates once campaigns have been built?
  • I made changes to my project, how come I can't see them live?
  • My canvas and app don't look the same
  • Why does my App look different on older iPads?
  • Why Doesn't My Field Show up in My Checkin App Filters
  • How do I close my website once the event is complete?

Categories

  • Videos and Limelight 101
  • FAQ
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