Limelight Knowledge Base Menu

Knowledge Base

  • Get Started
  • FAQ
  • All Articles
  • Get Started
    • Videos and Limelight 101
    • FAQ
  • Plan
    • User Management
  • Build
    • Build Your Onsite App
    • Adding Sessions to Your Project
    • Multi Language
    • Website
    • Onsite App Training
    • Website Templates
  • Personalize
    • Email Communications
    • SMS Messaging
  • Measure
    • Analyze Your Data
    • Measure Your ROI
    • Report on Your Data
    • Navigating Your Database
  • Resources
    • Technical Documents
    • Release Notes
  • Product Wiki
    • Product Knowledge

FAQ

  • Can I make changes when the App is in use?
  • Can Limelight create our own company specific templates?
  • Can we change templates once campaigns have been built?
  • Do I need internet connection to use the App?
  • Does Limelight scrub entries for duplicates?
  • How do I close my website once the event is complete?
  • How do I hard refresh my browser?
  • How do I reset my password?
  • How do I setup my DKIM/SPF Settings?
  • I can't login to the App
  • I made changes to my project, how come I can't see them live?
  • I’ve already sent an invite email, how do I use that email again to send to a new list?
  • My canvas and app don't look the same
  • The updates I made on the project canvas are not visible on the app(2)
  • What are the image specifications?
  • Where do I log in?
  • Why does my App look different on older iPads?
  • Why Doesn't My Field Show up in My Checkin App Filters
  • Why haven't I received my email yet?

Get in Touch

Your Name
Email
Subject
Message
Attachments
Project to be Integrated What are the project or projects that should be integrated?
Integration Frequency How frequently should Limelight send data to client's CRM system?
Integration Frequency (Other) If you selected "Other" above, please provide details here.

Get in Touch

Your Name
Email
Subject
Message
Attachments
Project to be Integrated What are the project or projects that should be integrated?
Integration Frequency How frequently should Limelight send data to client's CRM system?
Integration Frequency (Other) If you selected "Other" above, please provide details here.