This article provides instructions on how to test emails within the Limelight Platform. To set up scheduled emails, click here. To learn how to set up triggered emails, click here.

Pro Tip:

  • Always test your emails before publishing them or scheduling them to send out.
  • Make sure the Sender Email address under the General section is set up within Limelight to send out emails.  To know more about how to set up your email address, click here.  If you're not sure, please ask your Customer Success Representative or email support@limelightplatform.com 

Testing Emails

With Limelight, you have the option to send the test email to just one email using Send Test Email or a group using Seed List.

  1. Once you have set up the email with the content and images that you want to send out, click on the Settings tab at the top right-hand corner.

  2. Click Send Test Email from the left editor panel. 

  3. Input the email address you wish to send to, then click the Send Now button.  A "Sent Successfully" message will appear once the email is sent.

  4. If you see an error when you click  "Send Now", recheck the Content > General section and make sure the Sender Email is approved to send emails from Limelight. If you're not sure, please reach out to your Account Manager. If you're waiting to have your Sender Domain approved, you can temporarily use noreply.yourcompanyname@limelightplatform.com as the sender email address